Samsung India — Washing machine

Address:Thane, Maharashtra, 421503
Website:www.samsung.com

Complain no-[protected] dt-13th may/2016
Above complain for washing mc for non-performance is still pending to close even after several requests & reminders for urgent help.
Date of incident-13th may/2016
Client toll free no-[protected].
Need the urgent repairing without any cost as compensation.
Very poor & unsatisfied service with samsung customer care.
They are giving the false commitment without any tracking for closer.
Service centre response is worst with samsung.

Do not buy any product from samsung.
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Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd
Very casual approach towards commitment failure against complain.

Only assurance receivd from compancy Rep. for repairing but no action till time.

We will go to consumer forum for recovery & penalty with Samsung for delay for more than 02 months almost.

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