[Resolved]  Samsung India — washing machine

Address:Patna, Bihar, 800014
Website:www.samsung.com

Hi.. I arunesh mishra using samsung house hold product form last 14 years. From last 10 days i have raised issue as my washing machine is not working as cable not working.

And i have told come with cable they told first you have to pay service charge than only we can come with the cable.

I have told samsung guy will pay all service charges and cable charges at the same time but they denied.

Your employee behavior is so rude and told my boss will call you back but till the time i have not received any call from that boss.

Is this is the way to serving your customer???

Is this the way you are doing business with the customer. Such a pathetic service and worse service having.

Arunesh mishra
[protected]
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Nov 28, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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