[Resolved] Samsung India — washing machine

Sourabh Tapkir

from Raia, Goa

Address:

Pune, Maharashtra, 411006

I have purchased a brand new samsung washing machine 15days prior 1st thing i have received it in a dented condition on delivery and 2nd thing within 20days its water intake wall got damage. I have already complained to cust care they told will get back to you now the engineer guy called me and he is telling me it’s manufacture defect go n complaint n mail ul get reply on mail is this the bloody way to talk to customers.
Details:-
6.5kg fully automatic machine
Name:- sourabh tapkir
Location:- pune
Mob no:-[protected] registered no with
Samsung
Email id:- [protected]@yahoo.com

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Dec 11, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd