[Resolved]  Samsung India — washing machine

Address:Ahmedabad, Gujarat, 38001

I file complaint about waching machine on saturday that it was not start normally and the main washer does not spin. Your engineer visit but cannot capable to solve the problem and. He told me that on yesterday he comes and solve the problem. But till today he did not come and on 3rd day from the complaint there is no soltution of our problme. Is this your service? This how an international company provide services to their customer?
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May 30, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2018
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Apr 16, 2018
Updated by Urmit Prajapati
Call again
Apr 18, 2018
Updated by Urmit Prajapati
Today is wednesday till our problem is nit solved? ...now what should i do?
Complaint comments 

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Call again
After replacing of cartridge printer showing imaging unit failure:C3-1312 error.
It is requested that please provide assistance for us.
Samsung India Customer Care's response, Apr 26, 2018
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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