[Resolved]  Samsung India — washing machine

Address:

Thiruvananthapuram, Kerala, 695043

Front loaded automatic washing machine: the machine is not working as the drum has detached from the rubber washer. When we switch on the machine, it just create some sound and wont work, as the drum is in detached stage. We registered the complaint (On august 9, 2018) with the local service centre thrice and no one is responding to our case. The assigned service engineers are not attending the calls, and they say something bla bla if they attend the calls. So please take necessary actions to repair it. We purchased the machine in 2016 and now the machine is in complete warranty period. So the situation is difficult, hence please repair it as early as possible.