[Resolved] Samsung India — washing machine

psimanchal

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 421306
Website:	Washing machine

Last week i have talked with mr manuji and he told me, sir your replacement has been approved and will be changed within a week, by the service center end.
Yesterday i talked with mr amitji owner of service center, he told me that we have not received any confirmation mail for replacement.
As a normal customer you are giving me lots of harassment, if this type of complaints come from big personality, then you do solve the problem.
Now i don't want the replacement, i want repayment.

As you are doing lingering with me, i have do payments against emi.

You just think what's going on me.

Regards,

Simanchal kashinath panigrahi

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Nov 9, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2018

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd