[Resolved] Samsung India — washing machine | |||
For last two months, i am facing problem occurring in washing machine of tearing clothes and now after drum and the reflector, now the clothes are also tearing, getting distracted, and getting tumbling one cloth with more clothes. As manuji from gurgaon head office, he told me that you will get replacement by 8 to 10 days. But the service center tells me that, we have not received any confirmation mail for replacement and all the team of samsung receive my call and tell we will ask and reply, but nobody calls, else manuji rajan. Can i know when i will get the replacement, I have no trust or faith in samsung. I think i have to take help from consumer court. Today's clothes pic after wash and dry Regards, Simanchal panigrahi Was this information helpful? | |||
Nov 5, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 04, 2018 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
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