[Resolved] Samsung India — washing machine

psimanchal

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 421306

Dear sir,

This are the today's washed clothes dated 11/11/18.
I have launched a complaint to customer care on 12/11/18 at 00.10am.
Mr. Manu rajanji on 5th nov, 18. Your senior engineer camed with sanjay pandey was telling that this type of threads and stitching happens in machine.
But you can see the attachment in which the machine has pulled threads from my gold kurta and also breaking the interlock stitching of the interlock.
Sir, i am really fed-up from this machine the service reply's.
Sir i want refund.

Please do the needful and give me refund, so i can purchase a new machine.

Thanks,

Simanchal panigrahi

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Dec 15, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd