Samsung India — washing machine

rpmaharana2019

from Mumbai, Maharashtra

Address:

Chndikhol, Jajpur, Odisha

I have booked service request on 20.06.19.Then this day technician name, no also share by service provider.But the technician doesn't come to repair my washing machine. 6days gone no response from service provider. I 3times call to costomer care only they forward a msg to district service provider. I also call to Samsung District service providers daily morning they say technician go today but no one come. I haven't going my office due to this problem bcz no one in my home.

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Samsung India customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2019

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

Jul 05, 2019

Updated by rpmaharana2019 What is my status of my complain. Really very poor service for repair case.