[Resolved] Samsung India — Washing machine drum is sounding while working

Sandip S.Mule

from Tasgaon, Maharashtra

Address:

Kolhapur, Maharashtra, 416012

Drum is sounding while washing machine is working. When i shown it to service engineer he told that bushing of backside is cracked and it should be ordered to samsung company only. And it will get 4-5 days. Now 2 months gone even though the part is not get. Service engineer said it will costs 3500.

What is another option to start my machine or how i get services if directly to your company or local arrangement.

Please contact me regrading the matter on following mobile nos.

1) [protected]
2) [protected]

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Dec 19, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd