[Resolved] Samsung India — washing machine : installation complaint

Supriya Darekar

from Deulgaon Raja, Maharashtra

Address:

Thane, Maharashtra, 400603

I am very disappointed from samsung customer care services.. For washine machine installation complaint was raised on 23rd of august and after that too many follow up.
I didn't get proper response from customer care center... I raised same request multiple time and still no one came to home for installation. The way of talking towards customers are not good.. Every time i got same answer from execuive that enginer will come to home in between 10 to 8 but no one assigned to my raised concern...in future i would not recommend samsung product too anyone... Waste of money and time both..

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Oct 21, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2018

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd