[Resolved]  Samsung India — washing machine motor replace which is under warranty

Address:560061
Website:samsung

Washing machine motor replace which is under warranty to be replaced as a priority since its almost a month we raised the complaint. However when i speak to samsung guys, they say that since that particular model motor is not available they are asking me to forget it and by new one which looks very worst to any dumb guy, but not sure how come those guys can speak such kind of language particularly am dealing with one guy who is not letting met to speak to any other folks of samsung called sundaram. He neither solves the issue nor gives other contacts to escalate this issue. Surprised seriously how samsung is working. Could you please help me out if you can.
Was this information helpful?
No (0)
Yes (0)
Aug 26, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 25, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18886
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information