[Resolved] Samsung India — Washing machine not working - under warranty

RCMOHAN

from Chennai, Tamil Nadu

Address:	Vadodara, Gujarat, 390002
Website:	samsung

My samsung washing machine is not working since 1st june (Under warranty) and my complaints # [protected] and [protected] on 1st june'17 and 7th june'17 respectively were not addressed till date. They do not bother to update the status. I am fed up with samsung now. Their service centres are giving routine replies and not giving any definite date/time limit to address this issue.

I had sent one mail to their customercare but that also went into a black hole!!!

I will definitely not recommend any samsung product to any one...

Pathetic service with pathetic products.

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Jul 16, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Jun 14, 2017

Updated by RCMOHAN I have contacted on their customer care numbers where i talked to Ankit, Chandan and so on...but all of them had no clue about what they have to do.

Verified Support

Jun 15, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd