[Resolved]  Samsung India — washing machine poor quality wash

Address:

Dehradun, Uttarakhand, 248001

Dear mr sunil cutinha sir

This is to inform you that we have been raising the issue of poor quality wash in samsung india since we bought the washing machine, since no one is providing us the solution

Problem : we are getting white big spots in our winter as well as summer cloths, we had raised this concern several times but no one is able to get it resolved, samsung had changed the parts but still problem persists.

Customer complaint ref no : [protected], [protected], [protected], [protected], [protected], [protected], [protected], and last one dated 12 feb 2018 [protected].

In all these complaints customer care and quality team agreed that type of issue will be there in samsung product, so there statement clears that samsung products are having manufacturing defects in then and no one should buy samsung products.

But the filed service team is supporting that it is a case of poor quality wash and it is a manufacturing defect in washing machine and samsung should replace the washing machine of should refund us.

So need refund for the same..

Regards

Anuj agarwal