[Resolved]  Samsung India — water leakage in my refrigerator.

Address:dayal das ni khadki,near ramji temple,sodpur., 387001

I have bought a refrigerator on 15th august, 2018 and after few days i have complained for water leakage in my new product. After than service engineer came for to solved my problem but after few months i have got another time same problem. Same 2nd time engineer came and told to my wife the problem was solved. I am 3rd time complained on 25th march 2019 for same leakage problem continued.26th march engineer came and check told another engineer came and solved the problem but now i don't want repaired my product. I requesting you please replace my product as soon as possible. Thank you.
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Apr 28, 2019
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2019
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Sir

I had purchased Samsung smart LED TV on 25/10/2015, recently I am finding a white spot like torch light on the display screen when I switch on,

Request you to attend this complaint on priority please

Ganapathy
[protected]
Samsung India Customer Care's response, Mar 28, 2019
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

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