[Resolved]  Samsung India — We

Address:Agra, Uttar Pradesh, 282010

We book a comp vide ref no [protected] DT 11/5/16
An engg visit same day my home n told me " gas leaked from the refrigerator, deposit, RS. 1000/ in advance than other person will come tomorrow to fill the gas. We have deposited rs1000/ on 12/5/16 Mr RAM Bahadur came to my house and fill the gas and change the filters also and told me that the refrigerator is OK now. He take the balance of money and departed after giving the money recipt no 1216 dt 12/5/16 of Electronic Peoples. But the refrigerator is in same condition.
I have contact to RAM Bahadur who is assigned by service center after 2 hrs of repairing n told the problem. He told me that he will come on 13/5/16
I have contact to customer care also on 13th at, 9:22 am but no one contact me from your service centre till 9:00 PM
I have again contact to customer care but no one respond.
Pls do the needful
Thanks
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is resolved if any support required you may contact us on customer care number[protected].

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information