[Resolved] Samsung India — wireless charger with samsung galaxy note 8

rishu.27

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411057
Website:	www.samsung.com

I had purchased samsung galaxy note 8 phone over the counter on 7-oct-17 in delhi. The phone had scheme of getting a wireless charger free with its purchase once you activate the phone. Since that day i am struggling to get assistance to get the free accessory and till date no one at samsung has been able to help me with the procedure. I am written emails to their desk, called and asked and even visited their service centre. They say there is a problem, but no one is guiding me to resolve it. They just keep repeating my words to me. I need to lodge a complaint against samsung for wrong marketing of their product with misleading schemes so that they do not dupe more customers.

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Dec 10, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

Nov 15, 2017

Updated by rishu.27 its been 7 days since ur baseless promise of a response from Samsung, not even 1 call i got from Samsung. Don't say sorry when u do not mean it.