[Resolved]  Samsung India — Worst customer service ever from samsung. Repent that i got a phone from samsung.

Address:400092
Website:www.samsung.com

Dear Sir,

My Reference number is [protected].
I am really very irritated that its been such a long time almost a month that my phone is with Samsung in and out.
I am without phone for a month now.
Every time they take my phone by saying please give us a last chance but unfortunately their last chance is never the last.
This is not the kind of service that we expect from such a big brand.
They said that they have put a mail for approval of replacement, I am just wondering that what kind of server these people are using that it takes such a long time more than 2 weeks for a simple mail reply.
Very very upset with Samsung about the pathetic customer service that I am getting for Samsung.
I have also raised consumer complaint on Samsung website but unfortunately no reply from them too.
Never expected this from Samsung. I am sure the next time its never going to be Samsung in my entire life for any product.
Never get any reply for mail or never answer the phone call from my number but from other numbers. Very very irritating.
Just waiting to get out of this pit asap.
Wish if you can help me with this.

Pooja
+91 [protected]
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Aug 9, 2021
Complaint marked as Resolved 
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Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd

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