[Resolved] Samsung India — worst customer service ever.. never buy samsung products

Nivedhan22

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600053

I registered a complaint for service of my samsung ac [protected]. Even after 2 days there is no response on this and when we call the service engineer who has been assigned he just keeps on changing the appointment time as per his wish and waste my time. This is not at all acceptable from samsung. This is the worst service experience i have every encountered. We wasted 2 days (Weekends) just because of the useless service engineers who make false commitments on appointment timings and do not turn up at all.

And samsung gives a standard response that they will notify service center again.

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Jul 27, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2018

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd