[Resolved] Samsung India — Worst delivery service from samsung e store online order

Pankaj Jhamnani

Address:	Mumbai City, Maharashtra, 421003
Website:	shop.samsung.com/in

I ordered samsung gear vR from samsung e store on 15th may 2017, after purchase of samsung galaxy s8. I paid them online and received order confirmation that i ll be receiving order in 5 days and shipment details will be sent soon. after no further response, when i called samsung helpline, their executive says, you have to wait for 90 days for your order. In this era of online shopping, if you process an order within 90 days, i dunno where do u stand in market. My Order id is "[protected]" and my mobile number is "[protected]" Waiting for some resolution from samsung india

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Jun 22, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

May 20, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd