[Resolved] Samsung India — worst performance of samsung a9 pro and service center not fixed it permanently

pritampatil1610

from Delhi, Delhi

Address:

Mumbai City, Maharashtra, 401107

I was purchase mobile 11 month ago frequently battery and heating issue.
Service center changed battery 2 times one tome charger cable last 2 month same issue facing. Display issue resolved one time and microphone issue.

I have paid to you around 35k this type of product provide to me. This is no accepting from samsung last 8 year i was used samsung mobile & product.
But this experience with mobile a9 pro is to worst. Service center fail to fix issue permanently.
Now my warranty period has been finish.
I want take care next time purchase product from samsung and suggest to anyone.

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Dec 29, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd