[Resolved]  Samsung India — Worst service at samsung service centre ,mangal murti ,thane (west)

Address:Thane, Maharashtra, 400601
Website:[email protected]

Employees at service centre are worst. the service at the centre is disaster.False commitments by employee vaishali and false verbal communications.My handset j7 has a prob of display which they can't repair as the parts are unavailable with them. for letting me know this it took one month and now the else process information is only given when you call.Pathetic employees..I will not recommend samsung to anyone because of the worst customer service
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Mar 30, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd
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