[Resolved]  Samsung India — Worst service by ratna electronics, abids

Address:

Hyderabad, Andhra Pradesh, 500029

Am shaik meeravali from hyderabad
I am using samsung j5 and as it was eventually fell down its display was damaged on march 15th 2016.
I was been to ratna electronics samsung service center at abids.
And i visited to this center nearly 12 times from now.

Every time i go there i have to explain my problem to every person over there.
Yesterday when i went there i asked them that i have been here for 12 times and nothing changed.
Now they are telling me to pay the money so that they will change the bracket.
Why they did not tell me this for the first time?
And one of the executive is making fun of me saying that i have explained the problem to him for just 3 times.
What's this??
I am totally disappointed with these waste services.

I am a software engineer and every saturday from last 5 months am wasting the time in this service center.
I don't even understand why to change the whole bracket for a simple display problem..
I am totally fedup with ratna electronics samsung service.
Address: 3-6-355, ground floor, t p r plaza, beside shanbagh hotel, basheer bagh, hyderabad, telangana 500029