[Resolved]  Samsung India — Worst service center, BANGALORE, YELAHANKA NEW TOWN

Address:Bangalore, Karnataka, 562149
Website:www.asklaila.com/listing/Bangalore/yelahanka-new-town/samsung-service-center/0Fhlt8Nr

Sir my samsung galaxy s3 mobile sim slot was damaged, so I went to the near by authorised samsang service center that Is at yelahanka new town, they that it cannot be fixed since entire thing is integrated.

But after few days, I went to the samsang service center at jayanagar 3 block, which is very far from.my home, they said it can fixed and got it fixed with in a day.

I request you to ensure that the people at yelahanka new town service center to be properly trained, before they can say it cannot be fixed

And the samsang electronic store employees which is half.of the km from that service center in yelahanka town, doesn't know where the service center was, when I asked which way it was, .

Please update it on Google maps.
It is showing some address of that service center in yelahanka
Was this information helpful?
No (0)
Yes (0)
Oct 8, 2016
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2016
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

I lost my samsung galaxy grand neo( duos) mobile on 25th aug 2016
IMEI no's
[protected]
[protected]
kindly take necessary steps to block the lost phone

g.r.prasadbabu
visakhapatnam

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11177
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information