Samsung India — Worst service centre (balaji solutions pvt ltd) ahmedabad

Address:Surat, Gujarat, 395006

Went to service centre in ahmadabad for memorycard.Name of service centre is balaaji solutions pvt ltd
Told me not to replace memory card instead of memorycard which i had.
I have 64 gb evo+ memory card which is superior to only evo memory card series.
He told me we can only change it to evo. You can not get evo+.
I requested him to provide jobsheet or any written statement where you have guaranteed that we provide evo instead of evo+.
He refused to provide it.
Please take action for this service centre or close this service centre.
These types of centres are worsening samsung's image.
So please look into matter.
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18887
    Pending
    0
    Resolved
    11174
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information