| Address: | 122004 | | Website: | www.samsung.com/in |
I'm a regular customer of Samsung from last 5-7 Years using Samsung Mobiles, TV, AC etc & im very happy with all the products all the products are working fine. I was assuming that Samsung is best in Industry for the Electronics items because i was never in touch with Samsung care.
But 15 days back i purchased a Samsung charger worth Rs. 1000/- it was also working fine for 10 days after that it was not charging properly it was taking 6-7 hrs for full charging i visited to the Shop from where i purchased it but he told me i have to go to the Samsung Care its not their responsibility. Than i visited to Samsung care situated in Pataudi & told him the issue. 01st of all he was very rude. He told me that i have to leave the handset & the charger for 2-4 days he will check the charging socket of the Mobile is it working fine or not after that he will check the adapter of the charger only than he can do anything. The another person sitting beside him asked him why we should keep the mobile for the charger issue he told him do what im saying.
Sir i don't want any replacement because im totally tired now i will purchased the new one @ own because 1000 Rs is not so big amt but its not abt the the 1000 Rs. its abt the Samsung Repo which is a very Big Brand in the World. Because i think it shouldn't take more than 5 mins to check the same he just have to check with the another charger only if its charging my mobile than its fault in the charger because im using another charger of my family members to charge my mobile its charging very fast.
So request you to pls look into this because there can be more Samsung customers which are suffering from this type of issues. Was this information helpful? | 
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