[Resolved]  Samsung India — worst service for samsung premium mobile (s7)

Address:

Bangalore, Karnataka, 560001

Dear samsung india,

Greetings!!

1. I m samsung user from many years.. But recently i had a very bad experience with ur service for premium mobile.

2. I given my S7 mobile to replace a screen with ur service center. (Bangalore lalbagh road).

3. Where they took 3working days to repair my mobile by saying no screen stock.

4. As per my knowledge if they dont have screen stock they wont accept repair works and tell us to visit after they arrive with stock.

5. Here they accepted repair work and prolonged repair work for 3working days against 1-2hrs of work.

6. Any how after calling ur customer care finally i got a call from serrvice center to collect mobile. After visting service center thwy told me to pay in cash which is denjed by me and told that i ll pay oly ny ecash.

7. Finally i kept my credit card with manager and told to call me after swioe machine starts to work.

8. Here also three working days over, no single call has been received from service center regarding payment. I wonder whats happening with samsung and its brand.. really its an worat experience with u ppl... I hope those service center guys wont call us. Pl provide ur CEO email id .. need to forward this ma to him.