Samsung — Intentionally filled the gas while compressor not working

Address:	samsung plaza, sankarmatam , visakhapatnam
Website:	www.samsung.com/in

Good day
SAMSUNG AC
we booked online complaint our AC was not working, your service executive came to the office and he checked the AC out let and he said the gas was leaked we have to fill the gas then all will fine, he said on 22/3/2022, he said he will come to the office on Yesterday dated : 24/3/2022 because of number of calls were there, then he filled the gas and he checked AC will run, i asked him till now
there no cooling he said it takes time to cool and he left our office in first hours,
at 1:30 pm i called him the AC was not cooling he said ill come and check, again he checked he said the compressor was not working even i managed, if it runs your luck if not you have to change the compressor .
so this was his fault in service as subject mentioned
so kindly replace new AC
Service Executive failure (Srikanth panda mobile : [protected])
thank you
srinivasarao
[protected]