[Resolved]  Samsung — Issue Regarding Samsung washing machine PCB board

Dear Samsung,

I have been following up the issue with Samsung from more than 2 weeks and i didnot got any response from Samsung
When I called to the customer care, they say we will arrange the call but i didnt receive any call till today
I am keeping my washing machine idle because of the issue which i am facing, if you face same issue in your house, do you sit and keep quite?
Please think from customer prospective
After every call i made to customer care i am getting below sms
"Thank you for contacting Samsung.We hope your query was answered satisfactorily. For future reference kindly quote [protected] at 180040-SAMSUNG[protected]"

I request you to handle my issue on priority ASAP

Regards,
Amit
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2020
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information