Samsung — Items missing while delivery of product

Dear Sir,
I have mailed lots of time to Samsung customer care but no response at yet.
Actually I ordered a AC for my home through online mode but I didn't get free 3 meter copper wire, flayer & 10 meter wire with AC (as the installation person told me), so the installation cost incurred is Rs 14300/- which is approx. half of my AC cost.

Please ask them to pay me back my money for the the above mentioned items.
Date if order 11th April 22 order number [protected].

Thanks
Rajiv
[protected]
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Samsung India customer support has been notified about the posted complaint.
May 16, 2022
Updated by rajiv556
Dear Samsung Team,
Still waiting for my money which I paid excess to you.
May 17, 2022
Updated by rajiv556
Dear Samsung Team,
There is no response form Savex Technologies Pvt. ltd., but for your kind information I purchase the goods from Samsung India & Pay to Samsung then it is the responsibility of Samsung that why you charge extra money from my pocket.

Please revert me back & sort out my query.
May 24, 2022
Updated by rajiv556
Waiting for your response.
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