[Resolved] Samsung LED TV — complaint against my request no.[protected], dt.20/10/2017 | |||
In continuation my previous telephonic talk to you on 20/10/2017 vise request no.[protected] regarding repair of my led, concerned engineer visited and replaced power board against payment of rs 3211.03 when tv connection out of order damaged due to lightning and engineer left without seen picture of led but lateron tv connected, it was found that picture quality is very poor but picture in pen drive is as original. I have informed to engineer to observe the picture quality failing i again telephoned to company and informed the same vide request no [protected] dt.06/11/17. As a reputed company samsung, as a consumer, i wish the picture quality of my led will be as original as supplied power board may be defective or anything kindly be rectified on visit of engineer on 07/11/17 which service charge already been paid 600.00 plus gst 108.00 including cost of parts 2503.00 fatal of rs.3211.03 so, no payment will be made again. Thangs jintumoni bora, poly road amanda nagaon assam Was this information helpful? | |||
Dec 8, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Nov 07, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
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