Samsung LED TV — Fake warranty card issued by samsung company

Address:Bangalore, Karnataka, 560022
Website:www.consumercomplaints.in/new_complaint/www.consumercomplaints.in/new_complaint

We have purchased samsung tv during 29/11/2012 vide invoice no.Rjn-157 from new vogue ventures rajaji nagar blore

and also purchased extended warranty on 29/11/2013 for 3 years by paying rs.5977/-from your authorised service centre m/s delta care centre code no[protected] no.108 ssi area 5th block rajaji nagar bangalore-560010
vide their cash receipt dt 29/11/2013 bp no.[protected]

now there is a problem since august2015 vertical lines are
visible on screen, in this regard i have complained to help care centre and they have came and seen the tv and told that
we dont have updation of extended warranty, we are unable to give service to replace panel in free of cost.

Kindly let me know warranty matter and updation
is your internal problem as a customer it is non of my business it is company fault tha they have not updated the information .

Now the panel cost is rs.63000/- their duty is to replace the panel in warranty period.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Comments

samsung services are worst for their internal part they are troubling the customer

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18886
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information