[Resolved]  Samsung — Manufacturing Defect in Mobile Handset

Address:

New Delhi, Delhi

I bought Samsung Galaxy As S4 Mini, bearing Serial No. RZ1FA07PTQN on[protected]i would like to bring urgent attention to the concern department of Customer Support Team that i have bought this handset on 01st Jan 2015 (Only 10 days before), After unboxing my device in the seller store it worked normal but on the second day onward it started to have colourful blinking(blue/pink) on the main screen at every single touch and few days later it rear camera does not functioning at all, Now, Current situation of the handset is when using Rear Camera there is Flash Spot on the screen at bottom level, extending with a line passing through it. I have also clicked and checked the images under Gallery and it have the same impression as well. I have checked with seller store and its confirmed to me that its now the matter between me and Samsung and they have nothing to with Product, Since, all are this incidents/hardware issues with the handset are related to the manufacturing defects, i have called the Samsung Customer Team this evening dated[protected] vide reference no. [protected] to report the same and as per guidelines given to me to restart the phone under safe mode and it will work fine again. I did used the phone under safe mode too but nothing help since its not at all related to any third party application or program. I am very regret to inform that i am not at all satisfied with my samsung mobile device to the manufacturing issues with their products. Because in less than 10 days if mobile phone like Galaxy S4 Mini get manufacturing issues than the other products cannot be reliable at all. Henceforth, you are requested to kindly look into this matter and advice refund procedure on urgent basis. Copy of the invoice and payment details are as attached. Regards Asim Khan [protected] [protected]