To Customer Support,
In March 2023 I purchased a phone Samsung S20 5e Gg. Just in 6 months of purchasing this phone is bended in curve which is extremely shocking manufacturing defect from Samsung. I gave my phone to Samsung service center and they said it's not covered under warranty and they will charge 9-10k
This is Extremely Dissatisfied awful shocking experience, Samsung is proving they will loose Customer market soon after providing fake manufacturer defective products to Customer and looting money. Samsung is becoming victimizing brand.
I want justice and cannot bear for Samsung manufacturing defects, I want complete replacement of the product as it is still under warranty period or my complete money back otherwise necessary actions will be taken and I will move to take legal action and I will move to Consumer Court.
Point to be noted- phone is completely neat without any bruise or scratch, no physical damage at all which proves it is manufacturing defect.
Enclosure : Pictures of bended phone Was this information helpful? |