[Resolved]  Samsung — Manufacturing Defect on Samsung A50s

Address:

16-11-741/D/92/2, shalivahananagar, shalivahananagar, shalivahananagar

I have purchased a A50s mobile on 15th October 2020. All of a sudden the mobile stopped and when i restart it, it is repeatedly stopped at the starting screen and later total stopped. tried wit service center and they want to replace mother board problem with a cost of 7, 0000 plus on paid basis. my fight is that when there is a manufacture problem, it should be addressed by the manufacturer and replace under free of cost basis. i strongly object the replies given by the service team. Rs. 14, 000 is not a small amount to invest on a yearly basis for a mobile. we are with Samsung as the durability was good in the long years.
And now the quality of components' are poor. the trust on the product quality lost when heard many complaints from local mobile market as defects in Samsung A series.

The bill details are:
Order ID: OD[protected]
Name:Mahesh Verma
Mobile : [protected]
Email : [protected]@gmail.com