[Resolved]  Samsung — marketed free samsung tv not received since 6 months

Hello Everyone,

We bought an 75 inch Samsung Tv (Model : UA75CU8000) on Sathya Agencies at Hosur. During the purchase the Sales Staaff, they marketed that for this TV, we will also get a Samsung 43 inch for Free ; Based on which we decided to buy the 75 inch TV. But till today (10.07.2024), we waiting for free since 6 Months and no proper response from the Sathyas team in Hosur.

This marketing offer of Free 43 Inch TV was also given by all their competitors during this time; Request to escalate this issue to the top level management (for this false marketing campaigns).

They just blame, Samsung is yet to send the Free TV and so on for six months !! Still they are stating the same..!!

Date of Inceident : 24.01.2024 (7: 21 PM)
GST Invoice no : 230223WHPD063252

Could you please support here and looking forward to your resolution !!
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Aug 24, 2024
Complaint marked as Resolved 
Thanks for the support and rectification of our Problem ---> Special thanks to Sathyas, Head office, Thothukudi !!
Samsung India customer support has been notified about the posted complaint.
 
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