Samsung — Missing of product

Dear Samsung team,
I ordered an Ac through online mode & my order number is - [protected], dt. 15/4/22 but I didn't get free 3-meter copper wire, a pair of flayer & 10-meter wire with AC (as the installation person told me), so the installation cost incurred is Rs 14300/- which is approx. half of my AC cost.
While your Inspection team visit, they told me to talk with Savex Technologies Pvt. Ltd. But there is no response from them & also for your kind information I purchase the goods from Samsung India not from Savex Technologies so it is your responsibility to sort out my problem that why you charge extra money from my pocket.