Samsung Mobile — 15% cashback offer

Address:

400067

Hi, I had purchased Samsung note 2 7100 model which was on offer of 15% cash back in May 2013. I bought on 12th May 2013 on SBI credit card from nearest Croma store. WE had asked about the offer & they informed us that money will be credited in your account after 45 days. We had taken phone on EMI for 6 months. when we didnt receive money we contacted croma they informed us to contact SBI. we contacted everyone but didn't receive 15% cashback. SBI said offer was from samsung, we contacted them as well call center email but no cashback received. always same response we will get back to you in 24 hours, no one contact backs. All the time same response sorry for inconvience caused we are in process we will arrnage call back from complaint team. Now already paid all my EMI, but no cashback till date. I have sent same request to Pehredar team. Just adding another complaint at consumer forum Thanks & regards