[Resolved] Samsung — mobile a-30 (imei: [protected])

[Resolved] Samsung — mobile a-30 (imei: [protected])

U usamakram from Mumbai, Maharashtra

Sir/madam I am using samsung a-30 (Imei: [protected]) for last 11 months with trust and faith but now i am losing my trust from samsung. Camera of my mobile was failed 3 months ago and that was replaced at service center (1st floor, shop no. 18, community center, okhla i, delhi 110020). Unfortunately camera of my mobile again failed. I revisited the same service center on 08/06/2020 with token number ws052 but very cool and unsatisfactory response was given to me. The camera was not in stock and not certain when it will be available. I am very much frustrated with this mobile (Without camera). I request you to please replace the set or arrange camera immediately or arrange proxy mobile for time being. If the solution is not possible i will proceed this frustrating issue to the media and other public consumer forums. Regards!! Dr. Usama akram Research officer Ccrum, ministry of ayush Govt. Of india Call: [protected] Was this information helpful? No (0) Yes (0)
Aug 9, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 19, 2020 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided. However if you are still facing some problem in the product performance, we request you to share the details of the same. Our customer service team will shortly get in touch with you for providing resolution to your concern Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd
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