Samsung — Mobile

My phone got the green lines and the battery was damaged after the update from the company. now upon checking the website and talking to the customer care they confirmed the battery repair charge would be 1670 Rupees only however when we went to Mulund West official Samsung gallery they started asking 2500 and eventually charged me 2800 rupees. this is very wrong they misguide on the website and they gallery centre also then argued to pay extra charge for credit card payments.
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    19001
    Pending
    0
    Resolved
    11221
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information