Samsung Mobile — Complaint for Samsung Galaxy A8 32 GB

Address:	Mumbai City, Maharashtra, 400 067
Website:	Samsung Mobiles.

The mobile phone {Samsung Galaxy A8 32 GB} was purchased on 20.09.2015 (Sunday) from M/s. Moorya Enterprises Mira Road (East). And I have been facing problems like frequent call drops, device freezes and crashes frequently, the recipient or caller cant hear the voice coming from my phone, screen flickering & blank display. Since my sim was cut using Micro sim cutter I had also replaced my sim with a nano sim but all these problem continued. The device was purchased from M/s. Moorya Enterprises & the Invoice details are as follows: In. No.: 04804/1516 Dated: 20.09.15 Amount: Rs. 32, 999.00 The [Consumer Rights Act / Sale of Goods Act 1979] makes it an implied term of the term of the contract that goods be as described, of satisfactory quality and fit for purpose. As you breach in the contract I am entitled to have the phone replaced/refunded since this purchase of Samsung A8 was my first purchase and I have burnt my hands literally. I would request you since the phone is under warranty I want you to replace the instrument/refund. I also require you to confirm whether you will arrange for my phone to be collected or you will reimburse me for the cost of returning it. Looking forward to hear from you. Yours faithfully, Archita +[protected]