[Resolved]  Samsung — Mobile Display Damaged at Service Center

I gave my Samsung S8 plus mobile for a battery replacement at Vijayawada Samsung service center. After replacement Mic issue was raised when explained the same they asked to get the mobile for checking. Later they said it was issue with Charging port. When asked about it they immediately said it was issue with Motherboard now. Then I found my mobile’s display was damaged in their hands. When asked their answers were irrelevant and they said they haven’t done anything to it. they even accepted that it was in good running condition while receiving and no idea how was it happened. They said they will refund the amount which was paid for battery initially but nothing other than that. After complaining to the customer service, the Customer service case engineer called me and said it costs Rs. 30000 to get it repaired and they can compensate 20% on billing. The new mobile cost is Rs. 35000 now. How can I pay 30k like a fool for their reckless work. Service center people damaged my mobile and asking me to pay for the loss. Is this fare enough? This is how Samsung care cheats their customers. I strongly recommend not to go Samsung Service center. We better go to a local mobile engineer. At least they respond well to their customers and they work properly These Samsung Vijayawada service center people doesn’t even care about customers. Did not expected these kind of responses from Samsung.