[Resolved]  Samsung — mobile display faulty

Purchased Samsung S22 Ultra on 26th Apr22 vide invoice no.SC6539 for Rs.106000. In 2 and half years, the phone display has developed a green line and when asked for replacement they are asking for Rs.23000.
The same issue happened to another phone of mine Samsung A73 in just 1 year and 3 months when it was just out of warranty. They charged 8K for the same.
Such faulty phones they sell to customer at such high prices and cheat us. Customers are always at a loss due to such low quality products.
I need them to replace the display at their own cost as i wont spent any extra money for mistake of Samsung
Rgds
Binthu - Mobile [protected]
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Feb 12, 2026
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2025
Samsung India Customer Care's response
Dear Sir/Madam,

Greetings from Samsung!

We would like to inform you that your case is already running with our concern team.

We assure you that our relevant team member will contact you as soon as possible.

Kindly wait for the response from them.

Best Regards,
Samsung
 
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