From Starting I have been facing issues with this model, After 3 months of purchase, i started facing heating issues in this problem, I ignored it, and the issues kept on coming which were further beared.
Now one issue has come this week in which the mobile is getting switched off and gets frozen in every 5 minutes. I thought that this issue was only with me. Then i searched on Google and you tube. N no. of customers are facing the same issue.
I went to Maa Vaishnavi Eservices pvt ltd (Samsung Service centre) Bill no ([protected]) . I submitted my mobile yesterday, today when i tracked the repair, it reflected it is repaired. I called at the centre, they said water has gone inside i will have to pay 9k for repairs. Being under warranty, the centre people are asking for money subjecting water has gone inside, i haver never used it with wet hands not mobile has fallen somewhere on water, these guys are just looting the consumers.
Kindly resolve it, its really a pathetic service Samsung has provided. Was this information helpful? |
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