Address: | udaipur rajasthan |
Dear samsung,
I bought samsung A31 last year with insurance of 1 year. my screen brock n i got it replaced last month 17th june 2021.
now from then even i am facing issues with mobile like getiing screen black n hang on.I managed it with restarting n all as due to kids I was not able to go at service center n online class and exams are running for my big kid.
not its completely dead and when i went to service center they told me there is no warranty on screen replaced 1 month before from service center...great...isn't it cheating ?
please resolve as i am fading up with service .
below are info of service
Reference ID: IBRJ6KEYR4D7
IMEI: [protected]
Service Center: Laxya Electro Care
Please resolve.
rgds
prafull
[protected] Was this information helpful? |
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd