Comments
purchased a mobile on 10th month of 2015 and from the 3rd day of purchase i am not able to receive calls nor call from my side and later i went to the customer service center and one of the executive said that my mobile phone had mother board problem and even after replacing the board i am facing the same problem.I request you to resolve the issue or try to give me a new handset replacement.for your ready reference pls find the latest job sheet scan copy attached and help me in sorting the issue on top priority.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18893
Pending
0
Resolved
11178
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information