[Resolved]  Samsung Mobile — Incoming calls are intermittently blocked

Address:Bangalore, Karnataka, 560016
Website:samsung mobile grand prime

Incoming calls are getting blocked intermittently and auto network detection is not working most of the time during travel have to manually search for networks, also if wifi connected most likely incoming calls are not coming many complaints that they called me and no response from me as this mobile does not ring i could reproduce it easily try 9199xxxxxx it wont work try 09199xxxx it some time work but select only gsm then 09199 xxxxxx works all the time but fails for 91 99xxxxxxx and call from windows phone to my android kitkat galaxy grand prime it fails intermittently fed up of this samsung mobile many interview calls have been missed because of this issue
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Aug 7, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
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Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the contact details along with the complaint ID.

Thanking and assuring you our best services always.

Regards,
Jitendra Singh
Samsung Customer Service Team.

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