[Resolved]  Samsung Mobile Issue — i have issue with mobile screen to attend calls and unlock the mobile.

Address:Pondicherry, Puducherry

dear sir, I had bought Samsung Galaxy S Duos 2 Mobile on 8 Jan 2014. Mobile is having issue with touch keypad issue- i.e. auto typing and auto attending and closing call. Issue persist from feb 2014. Mobile display has been changed for 2 times and OS reloaded for 8 times at Samsung service center at Pondicherry. Mobile has been used by my brother at pondicherry(Mr. Anabarasu; Mobile No.[protected]). He is not able to use the mobile. Please expedite to solve the issue or to provide replacement. I had been using this serviced mobile for last two weeks, still i have issue with mobile screen to attend calls and unlock the mobile. Please help to provide replacement for this faulty mobile. I think, we cannot solve this issue by service any more. Please expedite... regards, anbu
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18887
    Pending
    0
    Resolved
    11174
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information