Sep 23, 2015
Updated by abhishekpareek Dear Sir,
This is to bring to your notice that i have purchased a Cell Phone near about 7 Months ago, [
Samsung Galaxy Core 2] Mobile Phone and gifted it to my Mother, so that she can be in contact with everyone in this 21st Century, but the problem that she is facing from many days, is that the phone starts displaying the "wrong call logs" [means, suppose if i give a call to my mother then the name will appear of my father on the screen and if she dials my number again the the name wiil appear of my maternal uncle who resides in bangalore] so i visited the
samsung service centre and gave it for repairing to solve the problem, but the problem still happens, I have already mailed you all people earlier, and someone Mr. Amit called me up from your office, and assured me that he will make everything alright regarding my handset, and will solve all the problems arising out of it, so he said me that he has talked to the service center and my problem has been solved so from 12.09.2015 the problem in my handset has again started and then Mr. Amit said that i will receive a update in my phone and the problem will finish, but alas, till date i have not received any update from
samsung's side [any type of software/firmware update], and my phone is under warranty so kindly give your office address of india and abroad or anywhere in the world. So, that i can send you Legal Notice from my Advocate [coz u all people dont respond to anything but at the time of selling the product your
samsung people gets very much active] If address not received from you then the Notice will be sent to the
Samsung Service Center in Guwahati and they will have to face everything on your behalf and that's final [coz u all people only assures but your service is zero and you all are total failures in getting anything done and dont respond to anyhing and this is the final mail to you and after this i am not going to mail you].
So, Kindly mail and sms me the address of your office immediately.
N.B.: No more Assurances please either change the Handset or Give my Money Back.
