[Resolved]  Samsung — Mobile money refund

Hi,
i am rohit sharma from greater noida, i buy Samsung Galaxy S21 ultra 5G (16gb/512) varient, this phone is very bad, having heating problem, camera is not proper working, i have already visit service center, already reset my phone, but problem has been same .

i have attached some screenshot of cameras and heating config...

Purchase date - 5th March 2021
M : [protected]
+4 photos
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Aug 12, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2021
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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For anyone else suffering like me this is the portal to report the cyber crime :https://cybercrime.gov.in/Webform/CrimeCatDes.aspx. This can be filed under Identity Theft and Impersonation, Data Breach & Espionage

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